Refund policy

We want you to love your bedding as much as we do. If, within 60 days of receiving your purchase, you find yourself dissatisfied with the product, here’s how our return process works:

Contact Us:

Reach out to our customer support team via email within 60 days of delivery. Let us know that you’d like to return the item.

Return Shipping:

While we gladly accept returns, please note that return shipping costs are the responsibility of the customer. You’ll need to cover the postage fees to send the product back to us.

Full Refund:

Once we receive the returned item in its original condition, we’ll process a full refund of your payment. This includes the product cost but does not cover the initial shipping fees.

Conditions:

To be eligible for a refund, the product must be returned within 60 days, unwashed, and in its original packaging. We appreciate your understanding.

Remember, your satisfaction matters to us. If you’re not happy, we’re not happy. Feel free to reach out if you have any questions or need assistance with your return.

FAQ

Bamboo bedding is becoming Australia’s most popular option for luxury sleep because it is breathable, cooling, and naturally hypoallergenic.

Unlike cotton, bamboo linen and bamboo fibre bedding regulates body temperature, wicks away moisture in summer, and keeps warmth in winter. For Australians who want a sustainable, eco-friendly alternative to cotton bedding, bamboo bedding is the clear winner.

Bamboo linen is woven from bamboo fibres in a linen-style weave. It feels crisp, natural, and textured — similar to traditional flax linen but softer.

Bamboo fibre bedding is created from regenerated bamboo fabric, giving it a silky, smooth, and lightweight feel.

Both are sustainable, breathable, and OEKO-TEX certified. Australians who prefer a luxury hotel-style quilt covers and pillowcases often choose bamboo fibre, while those who love a natural linen look prefer bamboo linen.

Bamboo bedding has several advantages over cotton:

Temperature regulation: Bamboo stays cooler in hot Australian summers and warmer in winter.
Moisture wicking: Perfect for hot sleepers or humid climates like Queensland.
Hypoallergenic: Naturally resistant to dust mites and skin-friendly, ideal for sensitive skin.
Eco-friendly: Requires less water and no pesticides, making bamboo a sustainable choice compared to conventional cotton.

Australians searching for the best cotton alternative are turning to bamboo emperor quilts and bamboo quilt cover sets for superior comfort.

An emperor quilt is larger than a King or Super King, designed to create a luxury, oversized drape across the bed.

It fits perfectly on King and Super King size beds, giving them a fuller, hotel-style look. This generous size delivers the same indulgent experience found in 5-star resorts.

In Australia, emperor quilts have become the No. 1 choice for anyone who values more coverage, unmatched comfort, and a luxury bedroom aesthetic.

Our bamboo emperor quilt is exclusive in Australia, with free shipping in 2–5 business days nationwide.

Yes. Bamboo linen and bamboo fibre bedding are designed to be the ultimate all-season choice in Australia.

For hot sleepers, bamboo pillowcases and quilts are naturally thermoregulating and breathable, which means they wick away excess heat and moisture to keep you cool, fresh, and dry — even on the hottest summer nights. This makes bamboo bedding far superior to cotton or polyester, which can trap heat and cause night sweats.

In winter, bamboo fibre provides the opposite benefit: it retains warmth without feeling heavy or stifling. The unique hollow structure of bamboo fibres creates a natural insulating layer that keeps your body warm and comfortable, while still allowing airflow so you never overheat.

This balance of breathability and insulation makes bamboo quilts perfect for people who want a cosy, hotel-style sleep experience year-round.

Whether you’re looking for cooling bedding for summer, a warm quilt for winter, or an oversized emperor quilt that drapes luxuriously across a King or Super King bed, bamboo linen and bamboo fibre offer the best solution for Australian sleepers.

Luxury Emperor Quilts are rare in Australia, but you can find them exclusively at our Australian online store.

Alongside the Emperor Oversized Quilt, we offer premium bamboo fibre and bamboo linen bedding, creating the ultimate 5-star hotel experience at home.

Enjoy free shipping straight to your doorstep in 2–5 business days across Sydney, Melbourne, Brisbane, Perth, and nationwide.

Discover the comfort and indulgence of Australia’s No.1 destination for emperor quilts.

Most standard Australian pillowcases won’t fit oversized pillows properly. To achieve the true hotel look, we recommend pairing your pillows with custom-sized oversized pillowcases.

Our hotel-style pillowcases are designed to match the exact proportions of our oversized pillows, so they sit perfectly on your bed and maintain that crisp, luxurious look.

Oversized hotel style pillows are designed to give your bedroom the same indulgent look and feel as a 5-star resort. Larger than standard pillows, they provide fuller coverage across the bed, creating a luxury oversized drape that elevates any King, Super King, or Emperor size bed.

In Australia’s climate, hotel style bamboo linen pillowcases keep the pillow cool, breathable, and comfortable all night long.

Perfect for side and back sleepers, oversized pillows deliver both superior neck support and a premium, hotel-quality aesthetic that transforms everyday sleep into a luxury experience.

Yes — oversized memory foam pillows are one of the best options for neck, shoulder, and spinal alignment. Unlike standard pillows, the extra-large size ensures even weight distribution and consistent support across the entire upper body, which is ideal for Australian sleepers who want deeper rest and fewer pressure points.

The adaptive memory foam moulds to your individual shape, relieving tension while maintaining structure throughout the night.

Combined with breathable bamboo fibre pillow covers, these oversized pillows regulate temperature naturally — keeping hot sleepers cool in summer and providing cosy warmth in winter.

It’s the perfect mix of ergonomic support and hotel-style luxury.

All Eligere bedding is shipped directly from our Australian warehouse, ensuring fast and reliable delivery nationwide within 2–5 business days. Every order is carefully packaged to preserve the quality of our oversized duvets, pillows, and bamboo bedding, so your items arrive in perfect condition.

Whether you’re in New South Wales (NSW), Queensland (QLD), Victoria (VIC), Western Australia (WA), Tasmania (TAS), South Australia (SA), you can expect fast, reliable delivery straight to your door.

We offer a 60-day risk-free return policy on all bamboo bedding. If your bedding isn’t the perfect fit, simply return it within 60 days for a refund or exchange.

All items must be in their original condition and packaging to qualify.

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